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Store Policies
We strive to provide the highest quality products available:
- Our short sleeve and long sleeve tees are 100% cotton (with the exception of Sport Grey which is 90/10), 6.1 ounce (Gildan, Anvil, or equivalent).
- Our magnets are vehicle grade outdoor-rated sign magnet, not flimsy refrigerator magnets. We use UV rated inks and over-lamination as applicable.
- Our window vinyls / sign vinyls are all high performance exterior-rated (3M or equivalent).
Although by nature the products we sell do wear out, we give our customers products that will last as long as possible. If a product you have purchased from us has failed in a time-frame that you feel to be unreasonable, please contact us. We want happy, return customers!
Return Policy Note: This policy does not apply to the Miller Elite Flyball Box, which carries its own manufacturer's Money Back Guarantee. Click here for the Miller Elite return policy.
Although we go to great lengths to ensure that all orders are fulfilled accurately and are of the highest quality, if an item you receive is materially flawed, or we fulfilled your order incorrectly, we will of course replace it at no cost to you. Please contact us for further instructions. Most returns can be avoided by carefully checking your order confirmation, and reviewing our size chart prior to ordering. (If you need additional help understanding the size charts, please contact us at 1-877-4-DOGSTUFF (1-877-436-4788) or via email at info@dogshirtstore.com, or via Live Chat (when available), prior to placing your order). If you notice a problem after you've ordered, please contact us within 24 hours so we can modify the order prior to fulfilling it.
Please note the following:
1. Returns must be within 15 days of purchase.
2. Shipping charges are non-refundable.
3. Click here for our return form. This is a PDF document, you will need Adobe Acrobat to open it. Click here to download Adobe Acrobat.
Thank you - we appreciate your business!!
Privacy Policy Dog Shirt Store (A Plan-It Promotions Company) is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, please send an e-mail to info@dogshirtstore.com with 'Unsubscribe' as the subject line.
Dog Shirt Store (A Plan-It Promotions Company) does not sell, trade or rent your personal information to others.
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